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FAQ

How do I register with the NConnect?
To register, simply visit our registration page here and fill in some details about yourself, including your email address. We will then send you a verification email, which, once verified, will allow you to log in to your account and start reading and watching content across the hub.
I have forgotten my password, what do I do?
You can reset your password by clicking here, where you will be asked to enter your email address. Instructions to reset your password will then be emailed to you.
How do I change my password for the NConnect?
To change your password, login to your account, click on the "blue button" written "HI (+ your name)", and then select "Edit profile". On the top of the page click on "Click here to edit password". You will then be asked for your current password as well as your new password.
How can I change my contact details?
You can change your contact details by visiting your profile page. Login to your account, click on the "blue button" written "HI (+ your name)", and then select "Edit profile". Remember to click the “Save” button at the bottom of this page to ensure your changes are saved.
How do you use cookies?
We use cookies to improve the use and functionality of our site and to gain a better understanding of how visitors use NConnect and the tools and services offered on it. Cookies help us tailor to your personal needs, to improve its user-friendliness, gain customer satisfaction feedback and to communicate to you elsewhere on the internet. For more information, read our Privacy Policies.
I have a question, complaint or compliment
We would love to hear your feedback on NConnect or Nestlé Health Science, so if you have a question, complaint or compliment, please contact us.
How do I get more information on Nestlé Health Science products?
Once registered with the NConnect, you can request to speak to one of our Nestlé Health Science reps who will gladly talk through our products with you. Request to speak to a rep here.
How can I cancel my account?
To cancel/delete your account, click here and email us according to the country you are located at.